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Operational efficiency solutions for agencies

Measurably improve your Agency’s efficiency and productivity.

Apply lean principles to help you increase profitability,

attract and retain top talent, and enhance client service.

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Client success story

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Social Studies, an international, award-winning influencer marketing agency, enhanced operational efficiencies, internal communications, and project management processes by applying lean principles and managing their work in Asana.

This collaboration resulted in a 20% increase in workflow efficiency and facilitated company growth from 12 to 60 employees within a year while achieving key business outcomes.

What Social Studies had to say!

Experience Innovation's support drove a 20% increase in our workflow efficiency and enabled significant growth as we grew from a headcount of 12 to 60 in less than a year. The team's communication skills, change management, and asana expertise are invaluable.

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Jasmin Gac - Managing Director, Social Studies

What can you expect to achieve?

Improve Operational Alignment

Gain clarity on your processes, value streams, business model, and value propositions.

Increase Employee Engagement

Empowers your employees, increasing engagement by enabling them to test new opportunities to improve.

Improve Customer Satisfaction and Revenue

Deepen your understanding of your customers, their needs, and how you can address more of their pains.

Enhance Service Delivery and Profitability

Clearly understand the financial costs and benefits of each service offering, and define a path to growth.

Enhance
Productivity

Implement a framework for continuous improvements, unlocking efficiencies using lean principles.

Achieve A Measurable ROI

Use our ROI calculator to demonstrate tangible benefits and business growth from lean practices.

How we co-create success

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Empower your team with our AI selection and development process

We follow the same meticulous approach as our AI Tools Discovery Workshop but on a larger scale. We assess your agency's unique needs, prioritize pain points, and guide the selection, testing, and validation of various AI tools aligned with your desired outcomes and organizational goals. 

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Can't find or don't want another solution in your technology stack? We understand, and in these circumstances, we facilitate the development of custom AI agents using Chat-GPT4o to solve even your most complex pain points in a cost-effective, secure, and scalable solution. 

Centralize work, enhance project insights, improve communication, and achieve business goals

Elevate your agency's performance with our Asana Certified Pro consulting services. Centralize your work, gain deep project insights, and enhance team communication while aligning front-line work with key business outcomes, all in a single platform. Achieve your business goals with streamlined workflows and improve collaboration. ðŸš€

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Don't use Asana? No worries; we have extensive experience working with Monday.com, Notion, Microsoft Project, Visio, Ghantt, ClickUp, BaseCamp and many other project management solutions. 

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Our end goal is to help you improve your agency's efficiency and productivity using the systems and technology that are right for you! 

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Productivity & Efficiency Readiness Assessment

Improving organizational efficiency and productivity while adapting to ever-evolving business conditions is challenging, mentally taxing, and time-intensive. 

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We get it.

 

Let us help you with our rapid, no-strings-attached Innovation and Change Readiness Assessment. 

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Identify 

Begin with a foundational assessment of your business model, value proposition, innovation horizons, service value streams, and pain points. Then, assess your people, processes, and technology stack to determine your current pain points, their root causes, and your organization's readiness for innovation and change.

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Define

The three most significant pain points or challenges your organization currently faces that are restricting your growth. For each pain point, we guide the definition of a potential innovation experiment your team can rapidly conduct, identifying a solution that is feasible, measurable, and iterative. 

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Price

$11,500*

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*All costs associated with onsite delivery, technology licenses or any other delivery-associated costs are the client's sole responsibility. 

The Experience Innovation team

We put people at the heart of everything we do.

Our solutions are co-created to meet real human needs, creating value at every touchpoint for your teams.

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Visual Storytelling & Communications

Jason Lavoie

Jason is a multi-faceted, award-winning visual designer with over 19 years of experience. With a diverse skill set, Jason excels in graphic design, motion graphics animation, and visual effects. Consistently demonstrating creativity, innovative problem-solving, and adaptability, Jason has a history of managing multiple projects while delivering solutions to complex problems within tight deadlines.

 

Highly skilled in effective communication and relationship-building with clients, leaders, and team members, Jason has successfully directed, designed, and executed numerous projects from conception to completion across various industries.

 

Jason has demonstrated innovation and creativity in his work with clients, helping them to adopt and leverage artificial intelligence to elevate his creative process and deliver cutting-edge visual solutions correctly.

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Digital Strategist & Technologist

Mark Himmelman

With over ten years of dedicated experience in technology and digital strategy, Mark brings a robust skill set spanning project management, account management, web/application development, and digital marketing strategies. Mark consistently delivers standout results, including award-winning website development projects for businesses ranging from startups to established enterprises. His approach combines technical prowess with a strategic mindset, allowing me to drive projects from conception through successful implementation effectively.

 

Mark excels at leveraging emerging technologies to create innovative solutions to optimize efficiency and enhance user experiences. Passionate about continuous learning and adaptation, Mark stays ahead of industry trends to deliver cutting-edge solutions that propel organizational success in today's dynamic digital landscape.

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Shingo Lean Expert

Bryan Jackson

Bryan's career is marked by a solid commitment to fostering lean cultures, embracing continuous improvement, and ensuring every team member is integral to the system's success. As a skilled lean practitioner, he is a seasoned leader, effectively managing teams of up to 2400 individuals and instilling an organizational culture where innovation, continuous improvement, and empowerment are part of the daily ethos. 

 

In his role at Experience Innovation, Bryan is dedicated to delivering customized, impactful solutions. He understands the importance of aligning people, processes, and technology and is adept at integrating AI and ML technologies to streamline business processes, enhance predictability, and boost performance. Bryan's consultancy approach is transformative, focusing on reshaping operational frameworks and nurturing the core of every organization—its people. 

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Human-Centred Organizational Design

Jason Miller

Accomplished and success-driven Senior Professional with 20+ years of expertise spanning creative direction, service design, branding, marketing, project management, systems, and business development across various industries. Jason brings an extensive history of managing large, complex projects with multi-million-dollar budgets within specified time frames.

 

Jason is a proven leader in relationship building and facilitating the exchange of ideas between cross-functional teams of executives, creatives, strategists, developers, and stakeholders to create compelling results that exceed key performance indicators and goals in an evolving business landscape. Embraced new technologies and methodologies to help connect organizations with customers in meaningful ways, focusing on personalizing the customer experience and improving profitability.
 

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Revenue Operations & Growth

Steve Krushelniski

Steve is a dynamic business leader with over 20 years of experience in strategic sales leadership, marketing, and growth planning. Steve excels in scaling companies, enhancing revenue streams, and leveraging advanced sales processes and technology. He is skilled in leading high-performing teams, building strategic partnerships, and optimizing operations to achieve business goals.

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Steve's expertise spans strategic sales leadership, revenue growth optimization, customer relationship management, team building and management, SaaS solutions implementation, raising seed capital, and mergers and acquisitions. Additionally, he has revitalized operations, overseen product redesigns, and conducted due diligence for capital raises.

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Beyond his professional achievements, Steve is committed to community service. He has volunteered as a firefighter with the Leduc Fire Department, a Foster Family, and supports organizations like the A21 Campaign and Home of Hope.

Steve drives business success and contributes to his community's growth. 
 

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Lean Change & Innovation

Alex Jackson

Alex has led pivotal sales, marketing, and customer success initiatives, propelling business growth and transformation. A people-first strategy is central to Alex's approach, aligning people's skills, strengths, and interests with systems and processes to foster collaborative success and innovation. Recognized for an inclusive and results-oriented leadership style, Alex excels in system design, innovation, and change management and is committed to lifelong learning. His extensive certification portfolio, including Applied Neuroscience for Leadership and Lean Change Management, underscores his comprehensive approach to fostering adaptive and thriving organizational cultures. 

 

With over a decade of experience implementing and supporting Asana adoptions, Alex has a proven track record of optimizing workflows, enhancing team collaboration, and driving productivity across various organizational sizes and structures. His deep understanding of Asana's capabilities allows him to tailor solutions that align with your unique business needs, ensuring a smooth and successful digital transformation journey.

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Our
story

Established in 2021, Experience Innovation modernizes established organizations' approach to achieving sustainable growth by enabling your organization to create and sustain change and innovation effectively. 

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We combine a deep understanding of human behaviour, system design, innovation practice, neuroscience and artificial intelligence with the proven and tested principles and practices of the Toyota Production System and more than 50 years of experience. 

 

The results are measurable and sustainable outcomes created by your most valuable resource, your people.

Top Clutch.co business transformation company Canada 2024 award for Experience Innovation Consulting Inc.

The value we provide

We specialize in helping mid-market, government, and mission-driven organizations achieve efficiency and growth while navigating the complexities of digital transformation, innovation and change.

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Our solutions are for organizations operating in dynamic environments, specifically for busy leaders seeking external experts who can engrain themselves in the fabric of their teams and develop their organization's internal capacity while creating measurable and sustainable outcomes. 

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Get started

Please complete the following form if you'd like to speak with us to get started or to learn more information.

Thank you for your inquiry. We look forward to speaking with you!

After you complete the form, our team will contact you within one business day of submitting it. During our initial call, we assess how we can offer assistance and create a customized plan for your needs.

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Experience Innovation Consulting Inc. uses the information collected in this form to contact you and provide relevant information about our products and services. By submitting this form, you are providing your express consent for us to contact you for business purposes. You may unsubscribe from these communications at any time. For information on how to unsubscribe and our privacy practices and commitment to protecting your privacy, check out our Privacy Policy. 

FAQs

01.

How will your solution help improve my agency’s efficiency and productivity?

Our solution enhances your agency’s efficiency and productivity through a comprehensive approach including: 
 

  1. Assessment and Documentation: We begin by assessing your current processes and documenting value streams. This helps us understand where inefficiencies and blockers exist.
     

  2. Identifying Pain Points: We work closely with your team to identify and prioritize pain points and growth blockers. This focused approach ensures we tackle the most critical issues first.
     

  3. Collaborative Innovation Sessions: Our collaborative innovation sessions involve your team co-creating sustainable solutions. This process generates effective strategies and increases team engagement and ownership of the changes.
     

  4. Implementing Lean Principles: We apply lean principles tailored to your organization’s needs, focusing on eliminating waste and optimizing workflows for maximum efficiency and value.
     

  5. Technology Solutions Implementation: We identify and implement AI and technology solutions to automate low-value, repetitive tasks, allowing your team to concentrate on more strategic, high-value activities.
     

  6. Change Management: We guide your team through the change management process, ensuring smooth transitions and minimizing disruption. This helps your team seamlessly adopt new processes and technologies.
     

  7. Training and Support: Comprehensive training sessions ensure your team can effectively leverage the new tools. We also provide ongoing support to address any issues and optimize performance.
     

  8. Continuous Improvement Framework: Finally, we establish a continuous improvement framework that enables your agency to make ongoing, incremental enhancements. This ensures sustained efficiency gains and long-term productivity growth.

02.

What are lean principles, and how can they benefit my agency?

Lean principles guide the identification and elimination of waste, improving processes across your organization while enhancing employee engagement by empowering them to identify and experiment with new ways of working.

03.

Will my team need extensive training to use the new AI and technology tools?

We provide comprehensive training sessions tailored to your team’s needs. We aim to enhance your team’s capabilities, smooth the transition, and ensure they can effectively utilize the new tools to boost productivity and efficiency.

04.

How do you customize your solution to fit my agency’s specific needs?

We start by deeply understanding your agency’s unique processes and challenges. Our approach is rooted in design thinking and human-centric design. We prioritize involving your team in co-designing solutions, ensuring they are tailored to your needs. This personalized approach ensures that the solutions identified are practical, realistic, and sustainable.

What results can I expect from implementing your solution?

05.

By implementing our solution, you can expect significant improvements in operational efficiency and productivity. Our continuous improvement framework will help you achieve ongoing gains. Additionally, our ROI calculator will allow you to measure the tangible benefits, showing how lean practices and AI integration directly contribute to your agency’s growth.

Ready to take action?

See all of our reviews on 

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